Customer-Focused, Result-Driven:
Customer Relationship Management

Working with you, we designed a corporate level strategy which focuses on creating and maintaining lasting relationships with all our customers. We employ state-of-the-art technical solutions to provide you with reliable feedback and dependable customer service, faster. We use safe and non-invasive data warehouse techniques, respecting customer privacy and protecting confidential information.

For non-warranty replacement parts, Visa and MasterCard are accepted.

* Denotes Mandatory Information

This form for non-recall parts only!
To order recall product please click here.

Already placed an order? Check its status by clicking here.

Customer Information
First Name:  *  
Last Name:  *  
Street Address: *  
Zip/Postal Code: *  
City: *  
Country: *
Province/State: *
Phone Number: *  
Email: *
Confirm email address : *
Product Information
Product Brand Name: *
Product Model # *
Name of Model *
Color of your Item *
Country of Manufacture (where unit was made): *
Product Manufacture Date:(yyyy-mm-dd / yyyy-mm)
(Please substitute 01 for the DD if you only have
the month and year of manufacture.)
Product Purchase Date:(yyyy-mm-dd) *
Name of Store or Website Where Unit was Purchased: *

If you are having difficulties ordering parts online, call Customer Service 7:00 AM to 3:00 PM Pacific Standard Time (PST), Monday to Friday.

Local Calls: (604) 275-4242
Toll Free: 1 (877) 274-0277